Privacy Policy
This Privacy Policy explains how Zarnqio™, operated by Nanjing Yunzhitai Technology Co., Ltd., may collect, use, disclose, retain, and protect personal information when you visit zarnqio.com, make a purchase, or contact customer support.
01. Information We May Collect
Depending on your interactions with our online store, we may collect:
- Name and contact information
- Billing and shipping addresses
- Order details and purchase history
- Customer account information
- Customer service communications
- Device and browser information
- IP address and website usage data
- Payment-related transaction information
- Marketing preferences and cookie choices
02. How We Collect Information
Information may be collected directly when you place an order, create an account, subscribe to communications, or contact customer support.
Technical information may also be collected through cookies, analytics services, and similar technologies.
03. How We Use Personal Information
Personal information may be used to:
- Process and fulfill purchases
- Arrange shipping and delivery
- Send order and tracking updates
- Provide customer support
- Manage returns and refunds
- Detect and prevent fraud
- Improve website functionality
- Maintain required business records
- Provide marketing where permitted
- Comply with applicable legal obligations
04. Cookies & Similar Technologies
Our website may use cookies and related technologies for essential shopping features, analytics, preferences, and advertising where enabled.
You may be able to manage non-essential cookies through your browser settings or available website privacy controls.
Disabling essential cookies may affect some website functions.
05. Sharing Personal Information
We may share information with relevant providers when reasonably necessary to operate our store.
These may include:
- Shopify and website service providers
- Payment processors
- Shipping and fulfillment partners
- Customer service providers
- Fraud-prevention and security services
- Analytics and advertising providers
- Authorities when legally required
Some advertising-related disclosures may qualify as a sale or sharing of personal information under applicable privacy laws.
06. Data Security
We use reasonable technical and organizational safeguards intended to protect personal information from unauthorized access, loss, or misuse.
No internet transmission or electronic storage system can guarantee absolute security.
07. Data Retention
Personal information may be retained for as long as reasonably necessary for order fulfillment, customer support, accounting, legal compliance, and dispute resolution.
08. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of eligible information
- Obtain certain personal information
- Opt out of certain data uses
- Withdraw marketing consent
Requests may require identity verification and may be subject to legal exceptions.
09. Marketing Communications
If you subscribe to promotional emails, you may unsubscribe through the link included in those messages.
Necessary transactional messages relating to orders and customer service may still be sent.
10. Children's Privacy
Although some products may be intended for use by children under appropriate adult supervision, our online shopping services are directed toward adults making purchasing decisions.
We do not knowingly collect children's personal information in violation of applicable law.
11. International Data Processing
Personal information may be processed in countries outside your country of residence when our company or service providers operate internationally.
Applicable legal safeguards will be followed where required.
12. Third-Party Websites
External websites linked from our store may maintain separate privacy policies.
We encourage customers to review those policies before sharing information.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations, technology, or legal requirements.
The updated version will be published on this page.
14. Privacy Requests & Contact
For privacy-related questions or requests, please contact us using the information below.
Brand: Zarnqio™
Legal Company Name: Nanjing Yunzhitai Technology Co., Ltd.
Owner: Chen Xiaojin
Website: zarnqio.com
Email: service@zarnqio.com
Phone: +86 18466187853
Business Hours: 8:00 AM – 10:00 PM Daily
Business Address: Room 2701, No. 2 Changcheng South Road, Jiedaisi Community, Getang Subdistrict, Jiangbei New Area, Nanjing, Jiangsu Province, China